Notice history - Tiger Technologies

Oct 2023

MySQL scheduled maintenance Monday, October 16 2023

Completed
October 17, 2023 at 4:21 AM
Completed
October 17, 2023 at 4:21 AM
The maintenance has completed successfully and all services are running normally.
In progress
October 17, 2023 at 4:00 AM
In progress
October 17, 2023 at 4:00 AM
Maintenance is now in progress
Planned
October 17, 2023 at 4:00 AM
Planned
October 17, 2023 at 4:00 AM
Between 9:00 - 10:00 PM Pacific time, we’ll be updating the MariaDB (MySQL) database server software on all our servers from MariaDB 10.5.19 to 10.5.21.

The MariaDB/MySQL database stores pages for WordPress and other sites that are run by scripts. Customers should not notice any difference after this change; we’re upgrading it to a more recent version simply to make sure it’s as fast, reliable and secure as possible. We’ve been using the new version on internal and test servers for some time.

At the moment the software is updated on a server, WordPress and other database-backed sites on that server will have 30-60 seconds of unavoidable “downtime”. Beyond that one-time brief interruption in service, customers should not notice any difference to how their site works.

Brief scheduled maintenance on www.tigertech.net

Completed
October 07, 2023 at 3:20 PM
Completed
October 07, 2023 at 3:20 PM
Maintenance has completed successfully
In progress
October 07, 2023 at 3:10 PM
In progress
October 07, 2023 at 3:10 PM
Maintenance is now in progress
Planned
October 07, 2023 at 3:10 PM
Planned
October 07, 2023 at 3:10 PM
Our www.tigertech.net website will be offline for approximately 5 minutes for maintenance beginning at 8:10 AM.

This will not affect the websites, email or any other service of customers we host.

Sep 2023

Completed
September 30, 2023 at 6:26 AM
Completed
September 30, 2023 at 6:26 AM
The maintenance was successfully completed as of 11:25 PM Pacific time.
In progress
September 30, 2023 at 5:00 AM
In progress
September 30, 2023 at 5:00 AM
Maintenance is now in progress
Planned
September 30, 2023 at 5:00 AM
Planned
September 30, 2023 at 5:00 AM
Between 10:00 PM and 11:59 PM Pacific time on Friday, September 29, each of our hosting servers will be restarted. This will cause a brief interruption of service (less than 5 minutes) for each site at some point during this 2 hour period.

Mail arriving while a server is being restarted will be queued and delivered after a short delay. No mail will be lost.

We apologize for the inconvenience this causes. The maintenance is necessary to install a Linux “kernel” upgrade for security reasons.

Resolved
September 12, 2023 at 12:20 AM
Resolved
September 12, 2023 at 12:20 AM
This incident has been resolved.

The outage affected customer websites and email on the web17 server between 5:10 and 5:19 PM Pacific time. We apologize for the inconvenience this caused our customers.
Investigating
September 12, 2023 at 12:10 AM
Investigating
September 12, 2023 at 12:10 AM
We’re investigating a potential problem that may be affecting customer websites and email on the “web17” server. Other servers are not affected. We’ll have updates here soon.

Aug 2023

No notices reported this month