Tiger Technologies - Potential issue affecting customer websites or email – Incident details

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Potential issue affecting customer websites or email

Resolved
Operational
Started about 1 year agoLasted about 2 hours

Affected

Incoming email

Operational from 5:09 PM to 6:49 PM

Outgoing email

Operational from 5:09 PM to 6:49 PM

webmail

Operational from 5:09 PM to 6:49 PM

Customer websites

Operational from 5:09 PM to 6:49 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Due to a technical issue, the "web12" server was unavailable from 10:09 to 10:17 AM Pacific time. Customer with websites and email on this server were unable to connect during that time.

    We have resolved the issue, and we are monitoring it to ensure it does not recur.

  • Investigating
    Investigating

    We’re investigating a potential problem that may be affecting customer websites or email. We’ll have updates here soon.